Clause 01
Acceptance of Terms
By using this website, you agree to these Terms and to any additional conditions that apply to a specific service request. If you do not agree, you should not use the website or submit an inquiry.
Legal overview
Acceptance of Terms
By using this website, you agree to these Terms and to any additional conditions that apply to a specific service request. If you do not agree, you should not use the website or submit an inquiry.
Clause 02
Service Scope
Neat House provides residential and office cleaning services, including move-in and move-out cleaning, empty-property deep cleaning, and handover kitchen and appliance cleaning. Any service scope is confirmed after review of the property condition and the requested handover time.
Core Terms
Prices are based on the confirmed scope, property condition, and any other relevant details. For larger projects, a custom quote may be issued and a deposit may be requested before work begins. Payment methods are confirmed during the booking process.
03
Fees and Payment
Prices are based on the confirmed scope, property condition, and any other relevant details. For larger projects, a custom quote may be issued and a deposit may be requested before work begins. Payment methods are confirmed during the booking process.
04
Booking and Access
Bookings are arranged by appointment and may require access details and timing confirmation in advance. Service availability may vary by day and location, and any visit is subject to mutual confirmation of the appointment and access arrangements.
Policy Terms
Constraint ledger
All website content, including text, layout, and branding, is owned by or licensed to Neat House and may not be copied or reused without permission, except where mandatory law allows otherwise.
05
Clause
Intellectual Property
All website content, including text, layout, and branding, is owned by or licensed to Neat House and may not be copied or reused without permission, except where mandatory law allows otherwise.
Reference
Forbrug DK
06
Clause
Service Disclaimer
Services are provided with reasonable care and skill, but no guarantee is given that every stain, mark, or allergen will be removed. Neat House does not provide hazardous waste removal, biological cleaning, construction waste removal, pest control, mold remediation, or specialist restoration services.
Reference
EU CommissionLegal Summary
Governing Law
These Terms are governed by the laws applicable in Denmark, and any dispute should first be raised with Neat House for good-faith resolution. If a dispute cannot be resolved informally, it may be brought before the competent courts in Denmark.
Clause07
Governing Law
These Terms are governed by the laws applicable in Denmark, and any dispute should first be raised with Neat House for good-faith resolution. If a dispute cannot be resolved informally, it may be brought before the competent courts in Denmark.
Clause08
Updates to Terms
Neat House may update these Terms from time to time by posting a revised version on this website. Continued use of the website after an update means that you accept the revised Terms.